Best Businesses in Fort Worth, TX

Our hot water tank water pressure was low and they came out same morning to fix the issue. Mike Simon quickly spotted the issue and corrected it for us quickly! Very professional and responsive. I highly recommend!!!

Daryl and Chris were absolutely amazing with getting our new kitchen appliances installed! So fast and great customer experience! Definitely hiring them back soon for more help!

After telling me he MAY have to cut a hole in the OUTSIDE wall of the house I went to Lowe's to get some hardware for some other jobs. I come back and this guy had cut two 1ft x 6 holes in the outside wall of my house without ok'ing it with me and with no plan to fix them and No recommendation as to who could ... he was also expensive and failed to provide an itemized invoice
I will definitely not be using them again.
This is the first time I've EVER left a negative review for any service, but I felt compelled to do so.

Skillful, honest forthright.

We called Direct Source after another local plumbing concern sent out what turned out to be a salesman in response to our request to auger a stopped up drain. The salesman spent some time surveying our situation and, it seemed, surveying my wife and me to see how much they could milk us for. They wanted almost $800 to get an actual plumber/tech to come behind the salesman and do the job. Charged us $39 (reduced from $69, so I guess we got a bargain) for the service call.

Direct Source sent a real plumber, Wes Hart, who showed up at our door promptly. He discussed some potential solutions if our problem persists, but did a basic clean out for $160 that seemed to make the most sense as what ought to try before turning to more drastic options.

They were fast and did great work fixing our outside water leak. Definitely will call again if we ever need another plumber!!

We had a great experience with Tioga. They came to give a quote on replacing some light fixtures and fans and performed the work the same day. The price was very reasonable and the installers, Michael and Seth were very careful, efficient and professional.

We will use them again for our next round of upgrades!

Larry Stinson Plumbing is awesome, honest, family owned, and professional. I have recommended them to friends and family many times and have been pleased with their service and timeliness. If you have plumbing needs these guys are the gold standard.

Told me they would get me help with my hot water heater and never responded when I asked for a status. This was on a Friday. I suppose they're used to leaving folks hanging with no hot water over the weekend. I guess another plumbing company will get my business and my recommendation on YELP.

Will use them again. The men were extremely pleasant and thorough. The office is efficient and helpful.

I had to have major work on my wash out.  There were roots growing into my line and the connections were off.  Stram was great and walked me through it all showing me everything on his camera.  The price was very reasonable and they did quick work.  I'm very thankful to their professionalism and work quality as I was in a tough spot.

I am very thankful I reached out to Mike for my plumbing issues. Mike was very responsive and prompt and did a fantastic job.

Had an issue with our sewer pipe over New Year's weekend. Spoke with Tyson on Monday morning and Bryson came that afternoon and fixed the problem. He was very knowledgeable, professional and courteous. Highly recommend!

Kenny is an awesome plumber and actually cares about his customers.  After 2 other plumbers couldn't find the time to come out to my house sent by my insurance agency, Kenny came, after hours to fix a problem that was more than just a leak.

Awesome service by Jerry and his Team.  Dakota came and helped with changing the valve in our Guest Bathroom.  We had several plumbers come and look at our issue, after spending so much money to get the issue resolved, we were afraid to call anyone not knowing if they will take care of the issue.  Jerry assured that they will help us take care of the issue. Dakota came with another gentleman, cut the tile and replaced the valve.  We got so lucky as they had a cancellation, the job was done within 24 hours from my initial inquiry.  I am impressed by the way they took care of us.  We have a new plumber for all our future work.  Any of you in Allen and surrounding area, don't look twice, Jerry and Team will take good care of you. Price was reasonable as well. Thank you Jerry and Team!

Wow courteous, friendly, knowledgeable, and professional. Quality work and fair price!

I own a property management company and finding reliable and knowledgeable plumbers has been the single biggest obstacle we have encountered. However, when we found Professor Plumber, we knew we would have a great vendor partner. Several days ago, I personally experienced a plumbing issue at my own home and when I called, they were here within a couple of hours, cleaned the line, ran the camera and determined the cause. Tyler was diligent and did not give up until he located the problem. With this old house, it's always with great anxiety that I have a plumbing issue because I do have cast iron but working with Professor Pipes, my mind is at ease knowing they're going to be honest, thorough and with reasonable pricing. This gives me comfort also knowing they are servicing my property management clients with the same level of care. Highly recommend.

Just a lead farm for independent plumbers.  I called this morning requesting a service call for a water softener.  I explained the problem in detail.  They said they would call back when they had checked their schedule for availability.  I got a call back from a different number, seemed like might not have been the same person, but since I had only called one plumber, I figured it had to be the same guy.  We spoke and agreed on a 5PM service call to work on my water softener.  I took photos of the unit and sent a detailed text, to which he confirmed. They said someone would be here at 5PM.

5:15 PM  no one is here, no ones has called, so I call them back, they said they would call the technician and call me right back. At 5:35PM, still no call back.  I call again the technician is wrapping up another job, he'll be right there  5:45PM the technician calls me and says...so what are we doing today, installing a water filter?  I said no, you're repairing a water softener...I sent pictures and a detailed explanation to your boss.  oh, well we don't really do that, there must have been a miscommunication  So I call the number of the guy I have been texting with...and he sends me to voicemail.  I text him letting him know what happened and asking for an update.  He responds I'll call you in 1 minute  well, that was almost 30 minutes ago.  I would avoid these guys like the plague.

Have used Roto-Rooter before and trusted them.  No more.  When I use them it is always for the same service - cleaning out the sewer line from the clean out to the house and out to the alley.  In 2006 this was $150.  In 2010 it had gone up to $175.  Pretty reasonable.  We decided to call them out about 6 months later to prepare for several events at our house.  The line seemed to be slowing down.

The service guy showed up and quoted me a price of $270.  This was almost a $100 more than 6 months previously.  I went in and checked the previous charge to confirm.  When I came back out to question it he gave several reasons.  Having to clean out both ways, price increase.  However, he promptly dropped the price to $180 with a 10% discount.  My BS detector went off and I told him to tell me what I owed for him coming out and for him to pack up.  (I try to be fair in my dealings with people)  He told me there was a $90 charge.  While he was loading up I called the office.  They could not give me a price or explanation of the discrepancy of the charges.  They told me that there should be no charge for him coming out - it was a free estimate.

I contacted their customer service info.  Played phone tag with a guy from the local franchise.  He just kept asking several questions and never gave any real explanation for the behavior or apology.

I will do this service myself in the future or will hire a true local company.

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